Do you have any recommendations for a laptop or PC computer?
Check out our computer advice for faster 3D rendering for in-depth hardware recommendations for Lumion Pro.
Some other helpful guides include:
Does Lumion work on a Mac?
Using Lumion on Macs is not officially supported, but it is possible to run Lumion Pro on a Mac. To find out if it will work, please double-check that you have the following:
- A relatively new Mac computer with a fast graphics card.
- A Windows 10 license.
- At least 100 GB free hard drive space for Windows 10 & Lumion.
- Apple’s Bootcamp software for installing Windows 10.
- The latest driver software for the graphics card.
For more information about running Lumion on a Mac, read more here.
Does Lumion Pro support 'remote desktop' access?
Lumion 9.0 and newer versions are supported on some virtual PC/remote desktop platforms. We’ve listed a few third party providers in the link below that offer virtual cloud desktop services.
Important: Not all virtual cloud desktop offerings can run Lumion; many of them do not meet Lumion’s hardware requirements. Always check if the virtual cloud desktop you are purchasing has hardware that matches Lumion’s System Requirements.
Read more here.
What type of power supply will my computer need?
The power supply is a very important component. An inferior quality power supply may cause your PC to reboot if it cannot cope with sudden spikes in demand while you’re using Lumion Pro (and other demanding 3D applications).
For this reason, we strongly recommend using a power supply from a reputable manufacturer such as Corsair, Super Flower, EVGA or Seasonic.
The power supply should ideally be marked as Gold-rated 80+ or Titanium-rated 80+, which means that it is very efficient and can maintain a steady current in spite of fluctuating demand.
Learn more about Lumion and your computer power supply here.
Why do I have a low benchmark score for the CPU?
Most modern CPUs (processors) have a base speed and a boost speed measured in GHz (Gigahertz).
If you have a low benchmark score for the CPU and you’re not sure why, the first step is to double-check that your CPU (processor) meets or exceeds the minimum system requirement (mentioned above under the heading, “System Requirements”). Please make sure that the boost and/or base speed exceed 3.0 GHz and that the CPU has 4 cores or more.
Some reasons why you may have a low CPU score include:
- Background processes & applications may be having an impact.
- Intel SpeedStep is running and it may make the CPU run slower when speed is not needed.
- Other, more accurate Benchmark tests may be needed.
You can learn more about the Lumion benchmark score and your CPU here.
Why do I have a low benchmark score for the GPU?
Lumion Pro needs a graphics card with as many PassMark points as possible (PassMark points are used to rate the speed and performance of a graphics card).
If you have a low benchmark score for the GPU and you’re not sure why, the first step is to double-check that your GPU (graphics card) meets or exceeds the minimum system requirement (mentioned above under the heading, “System Requirements”).
Some reasons why you may have a low GPU score include:
- You don’t have the latest graphics card driver and all available Windows updates installed.
- Your PC isn’t using the right graphics card.
- If you have two monitors and two graphics cards, the monitor you’re using with Lumion Pro might be physically connected to the slow graphics card.
- Other, more accurate benchmark tests may be needed.
You can learn more about Lumion Pro’s benchmark score and your GPU here.
Where can I find troubleshooting help or more information?
You can find many more answers to common hardware questions in our System Requirements FAQ on our Knowledge Base.